Discretionary pet services are back in the saddle

ROCKVILLE, MD., October 18, 2021 / PRNewswire / – While the pet industry is renowned for its resistance to slowdowns, the practical animal care services outside of the veterinary sector – grooming, boarding, pet care / walking, and training – were inherently vulnerable to the setbacks of COVID-19. Social distancing becomes difficult, if not impossible, in the provision of these services, and the services themselves are often optional.

As stated in Packaged Facts’ just released Pet Services in the United States, the two travel-related pet service segments, boarding and boarding / walking, suffered the most due to COVID-19, with sales plummeting 45% and 35%, respectively , in 2020. The overall non-medical pet services industry fell 22% to $ 8.1 billion.

As difficult as it has been for this pet service industry, things could have been worse. According to the author of the report David Lummis, “This relative resilience owes to the strong momentum that pet services have brought to the pandemic.” Sales dynamics have been and will continue to be driven by the mindset of pets as a family, by the increased focus of traditional retailers on services rather than products (to better compete with the internet), by distinctive pet care spending of millennials, and through high-income households driving discretionary spending across the pet industry.

The pet services demographics are disproportionately upscale and urban. For example, the use of dog training is skewed for owners with a household income of $ 100,000 or more, who live in the top 10 metro areas, or have graduate degrees.

The boom in pet acquisition in the wake of COVID-19 has also softened the blow of the pandemic and bodes well for sales of pet services going forward. Packaged Facts estimates that 13% of households (or 23% of households currently owning a pet) have added a dog to their home in the past 12 months, while 11% have added a cat in the same period.

The non-medical pet services business will continue to benefit from these factors, along with the continued venture capital investment that now characterizes the companion animal industry.

About the packed facts

Packaged Facts, a division of MarketResearch.com, publishes market information on a wide range of topics related to the consumer market, including consumer demographics and information about buyers, consumer financial products and services. , consumer and retail goods, and pet products and services. Packaged Facts also offers a full range of personalized research services. Reports can be purchased from our company website and are also available on MarketResearch.com.

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SOURCE Packaged Facts

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Marie R. McCraw